Our Vibe, Your Vibe

For your enjoyment, we strive to create a calming, peaceful vibe. Out of consideration for all, please silence your cell phone or device. Please arrange child care prior to your salon or spa visit. Bloom Nashville is an escape from the stresses of everyday life. Help us keep the Vibe.

Service Vibe

Our goal is excellence. In the rare event your expectations were not met with the service you and your stylist hoped to achieve, we will gladly work with you to resolve the challenge. Please contact us within 10 days of your original service date. These services are scheduled exactly like regular appointments and will be scheduled with the same stylist who performed the original service. No refunds are given for services. If you as a guest request a service that is beyond what we feel is best for you or doesn't align with our mission, we’ll embrace and care for you but respectfully explain that we feel it best not to provide you service.

Retail Vibe

We recommend only the highest quality organic products that are all certified cruelty free. If for any reason you are dissatisfied with a purchase, please promptly return products for exchange or store credit within 7 days of purchase. We do not provide cash back for returns, only store credit.  

Cancellations & No Shows

We maintain the right to require a valid credit card to reserve any appointment.

To avoid a 50% no show charge and ensure appointment availability for other guests, please reschedule or cancel appointments at least 24 hours ahead of the scheduled service. Please be advised that if you are more than 15 minutes late for your appointment, we may not be able to provide the service for which you have been scheduled and a cancellation fee will apply.

Gift Certificates

Gift certificates are available for all services and products. Please know in advance that gift certificates are non-refundable, not redeemable for cash, and are non-transferable.

Pricing is subject to change. All pricing will be agreed upon prior to beginning your service.

For your convenience — we accept all major credit cards.